Just Fine at the DMV

I don't think I've ever read anyone's account of going to the DMV where they didn't complain.  I've certainly had my share of annoying experiences there, usually downtown where the lines are out of control and everyone is grouchy.  But today I had to get a new license, having just noticed that mine expired recently on my birthday, and was impressed at how pleasant all the employees were and how efficient the whole operation was.

The line was long, but moved at a reasonable pace.  The employees at the desk were cheerful and knew what they were doing.  It can't be fun having to serve people who would rather be somewhere else, but everyone seemed to have a sense of humor and nobody acted as if they disliked their jobs.